Overview
At mohsenalshammari.com, we showcase product collections and only take enquiries for purchases. As a result, our refund policy is subject to the agreed terms by both parties, while our return policy applies only if a product is defective or does not meet the customer’s expectations. Cancellation requests must have written confirmation and a valid reason, as per our agreed terms and conditions. Please note that our policy is subject to change without prior notice, and any updates will be reflected on our website.
Refunds
Since Mohsen Al Shammari does not sell single products on its site, but rather showcases product collections and only takes enquiries, the refund policy will be as per the agreed terms by both parties. This must be agreed upon in writing and confirmed by both parties before any transaction takes place. Mohsen Al Shammari is committed to ensuring that all products displayed on the website are of high quality and will meet or exceed customer expectations. In the event that a product is defective or does not meet the customer’s expectations, Mohsen Al Shammari will work with the customer to find a suitable resolution that is fair to both parties.
Return
Since Mohsen Al Shammari does not sell single products on its site, but rather showcases product collections and only takes enquiries, there is no return policy. However, Mohsen Al Shammari is committed to ensuring that all products displayed on the website are of high quality and will meet or exceed customer expectations. In the event that a product is defective or does not meet the customer’s expectations, Mohsen Al Shammari will work with the customer to find a suitable resolution that is fair to both parties.
Cancellation
Cancellation is subject to the terms and conditions agreed upon by Mohsen Al Shammari and the customer. Any cancellation request must have written approved confirmation and a valid reason. The terms and conditions of cancellation will be agreed upon in writing before any transaction takes place.
Please note that this policy is subject to change at any time without prior notice. Any changes will be reflected on the website.
Need help?
Contact us at info@mohsenalshammari.com for questions related to refunds and returns.